Ashish Muralidharan

Tech Lead & Senior Software Engineer | System Design & Java/Node.js Specialist

With over 9+ years of experience, I am a Tech Lead and Security Champion Plus specializing in system design and building scalable, resilient systems with Java/Spring Boot and Node.js/Next.js. My expertise spans enterprise-grade performance optimization, delivering up to 30–50x performance improvements, 70% CPU reduction, and significant infrastructure cost savings through architectural optimization.

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Ashish Muralidharan

About Me

A little more about who I am and what drives me

I'm a Tech Lead & Senior Software Engineer with over 9 years of experience building scalable, resilient systems. Currently at Zoom Video Communications, I lead the Ecosystem team's technical strategy and serve as a certified Security Champion Plus.

My passion lies in solving hard engineering problems — whether that's a 30x pipeline performance improvement, a 70% database CPU reduction, or pioneering AI-enhanced workflows that cut delivery time in half. I believe great engineering is as much about people as it is about code.

Outside of work, I enjoy writing technical articles on Medium, organizing knowledge-sharing sessions, and mentoring engineers to grow in their careers.

India (Remote — IST)
Zoom Video Communications
Since 2016
9+
Years of Experience
50x
Performance Improvement
70%
CPU Reduction Achieved
40–50%
Delivery Time Saved

Open to opportunities — I'm always happy to discuss interesting engineering challenges, leadership roles, or collaborations.

My Approach

How I balance technical leadership, strategic planning, and team development

60% - Hands-on Technical Work

I dedicate significant time to technical discussions with the team, helping them make the best architectural decisions. This includes design reviews, system architecture planning, and guiding the team through complex technical challenges to ensure we build robust, scalable solutions.

30% - Strategic Initiatives & Ad-hoc Tasks

This includes crucial team success activities like effort estimation ("T-shirt sizing"), roadmap planning, cross-team collaboration, and addressing urgent technical challenges. I help ensure our engineering efforts are well-planned and efficiently executed.

10% - Mentorship & Team Growth

I am passionate about helping other engineers grow. Through 1-on-1s, pair programming, and sharing knowledge, I work to elevate the technical capabilities of the entire team, fostering an environment of continuous learning and improvement.

Professional Experience

This timeline provides an overview of my career, showcasing my progression through various roles and responsibilities.

June 2022 - Present (3+ years)

Tech Lead & Senior Software Engineer (SDE3/ZP3)

Zoom•Remote
  • ▸Leading a team of engineers as Tech Lead, driving architectural decisions and technical strategy for Ecosystem and WFM teams. Recognized as Q3 Top Performer for application scalability improvements.
  • ▸Zoom Certified Security Champion Plus — performing security reviews, data classification reviews, and driving team-wide security practices including threat modeling.
  • ▸Achieved 30x performance improvement in a critical real-time event processing pipeline (2.5 hours → 5 minutes for 30K events) and 50x gains through architectural optimization on integration platforms.
  • ▸Led database performance initiative: 70% CPU reduction, DB instance downsizing, and significant cost savings through schema restructuring, 15+ slow query fixes, and data archival of millions of rows.
  • ▸Pioneered AI-enhanced development workflows (Cursor AI), reducing end-to-end delivery time by 40–50% while maintaining near-zero bug rate. Trained the team on AI-powered development practices.
Nov 2020 - May 2022 (1 year 7 months)

Fullstack Senior Software Developer

Freshworks Inc.•Chennai
  • ▸Served as Squad Lead, Scrum Master, and Mentor, driving team efficiency and growth.
  • ▸Collaborated with the Product team to design solutions for a highly scalable product using Ruby on Rails and EmberJS.
  • ▸Proficiently triaged and debugged technical support requests, and minimized ticket influx by optimizing affected areas.
  • ▸Championed clean code, TDD, and proactive knowledge sharing within the team.
June 2018 - Oct 2020 (2 years 5 months)

Fullstack Software Developer

Freshworks Inc.•Chennai
  • ▸Developed and maintained features for a SaaS product using Ruby on Rails and EmberJS.
  • ▸Collaborated with cross-functional teams to deliver high-quality software solutions.
  • ▸Participated in code reviews and contributed to improving development processes.
July 2016 - May 2018 (1 year 11 months)

Software Developer

Zoho•Chennai
  • ▸Developed enterprise applications using Java and related technologies.
  • ▸Worked on multiple client projects delivering solutions on time.
  • ▸Gained experience in full software development lifecycle.

Technical Skills

A comprehensive overview of my technical expertise and proficiencies

Languages & Frameworks

JavaNode.jsTypeScriptJavaScriptPythonRubyReactNext.jsSpring BootEmberJSExpress

Databases & ORMs

MySQLPostgreSQLPrismaMongoDBRedisElasticsearchConnection Pool Optimization

Cloud & DevOps

KubernetesDockerCI/CDJenkinsGitHub ActionsAWSMonitoring & AlertingDevOps

Tools & Monitoring

GitGrafanaDatadogCubeJIRAConfluencePostmanPerformance Profiling

Architecture & Design

MicroservicesSystem DesignRESTful APIsData Ingestion SystemsQueuing SystemsEvent-Driven ArchitectureDesign PatternsStream Processing

Security & Best Practices

Security ChampionThreat ModelingVulnerability AssessmentPKCEOAuth 2.0TDDClean CodeCode ReviewsAgile/ScrumPerformance Optimization

Leadership Roles

Positions where I've driven team success, technical excellence, and organizational impact

2024 - Present

Security Champion Plus, WFM & Ecosystem Teams

Zoom

Zoom Certified Security Champion Plus — performing security reviews, data classification reviews for the data-governance portal, and driving team-wide security practices including threat modeling.

2022 - Present

Tech-Lead, Ecosystem Team

Zoom

Leading technical strategy and architectural decisions for the Ecosystem team, mentoring engineers and driving high-quality deliverables.

2020 - 2022

Scrum Master / Tech-Lead

Freshworks

Led squad as Scrum Master and Tech Lead, driving team efficiency, growth, and technical excellence.

2015 - 2018

Chairman, IEEE Computer Society

College of Engineering Chengannur

Led the IEEE Computer Society chapter, organizing technical events and fostering a community of learning.

Key Achievements & Impact

Throughout my career, I've consistently delivered measurable impact through technical leadership, innovation, and best practices

30–50x Performance Gains & 70% CPU Reduction

Achieved 30x improvement in a critical real-time event processing pipeline (2.5 hours to 5 minutes for 30K events), 50x gains through architectural optimization, and 70% DB CPU reduction via schema restructuring and 15+ slow query fixes — resulting in DB instance downsizing and significant cost savings.

AI-Enhanced Development & 40–50% Faster Delivery

Pioneered AI-enhanced development workflows using Cursor AI to deliver complete features end-to-end — from PRD and tech-spec through code — reducing delivery time by 40–50% with near-zero bug rate. Trained and enabled the team to adopt similar workflows.

Zoom Certified Security Champion Plus

Achieved Security Champion Plus certification — performing security reviews, data classification reviews, and driving team-wide security practices. Proactively identified and resolved multiple critical security vulnerabilities across WFM services.

Q3 Top Performer & Zero-Bug Delivery Track Record

Recognized as Q3 Top Performer in the WFM team for application scalability improvements. Consistently delivered complex features with zero bugs identified by QA, maintaining 100% test coverage on all new code.

Certifications

Professional certifications validating expertise in key technologies and practices

Zoom Security Champion

Zoom Video Communications•2024

Zoom Certified Security Champion Plus — driving secure coding practices, performing security reviews, data classification reviews, and elevating team security standards across the organization.

Certificate of Security Achievement - Green Belt for Javascript

Security Journey•October 2024

Advanced security certification focusing on secure JavaScript development practices and vulnerability mitigation.

Advanced Microservices: Tactical Forking

LinkedIn Learning•October 2023

Advanced certification in microservices architecture patterns and tactical forking strategies for scalable systems.

Microservices and Software Architecture

LinkedIn Learning•2023

Comprehensive certification covering microservices design patterns, system architecture, and best practices.

Publications & Articles

Sharing knowledge and insights through technical writing

Building Scalable Microservices with Node.js

Medium•March 2024

A comprehensive guide on designing and implementing scalable microservices architecture using Node.js and best practices.

System Design Patterns for Enterprise Applications

Medium•January 2024

Deep dive into common system design patterns and their practical applications in enterprise environments.

Performance Optimization Techniques in Backend Systems

Medium•November 2023

Strategies and techniques for achieving significant performance improvements in backend systems.

View All Articles

Featured Projects

Key projects demonstrating technical expertise and measurable business impact

Database Performance Optimization & Data Archival

Zoom WFM

Led a comprehensive database performance initiative including schema architecture restructuring, closure of 15+ slow query bugs, and a data-archival system that moved millions of rows from MySQL to cold storage. Achieved 70% CPU reduction, enabling DB instance downsizing and significant cost savings.

MySQLPrismaNode.jsKubernetesMonitoringZFS
Impact:70% CPU reduction, DB instance downsized, millions of rows archived, significant cost savings

Real-Time Event Processing — 30x Performance Improvement

Zoom WFM

Identified and resolved a critical performance bottleneck in a high-volume real-time event processing pipeline. Redesigned the architecture to handle 30K events in 5 minutes instead of 2.5 hours, demonstrating deep system understanding and ability to deliver enterprise-grade performance.

Node.jsPerformance OptimizationEvent ProcessingMySQL
Impact:30x performance improvement (2.5 hours → 5 minutes for 30K events)

Third-Party Integration Platform (App-Connector)

Zoom ZECO

Led architecture and implementation of comprehensive App-connector services platform with reverse-proxy authentication system and framework model approach. Achieved 50x performance improvements, implemented PKCE for enhanced security, and created automated integration framework that reduced complexity by 40%.

JavaSpring BootOAuth 2.0PKCEMicroservicesDesign PatternsCI/CD
Impact:50x performance improvement, 50% cost reduction, 40% complexity reduction

AI-Enhanced Development Workflow & Full-Stack Delivery

Zoom WFM

Pioneered AI-enhanced development workflows using Cursor AI, delivering complete features end-to-end from PRD and tech-spec through code completion across scheduling, reporting, and localization modules. Trained the team to adopt AI-powered development practices.

Cursor AINode.jsNext.jsReactTypeScriptFull-Stack
Impact:40–50% delivery time reduction, near-zero bug rate, team-wide AI adoption

Education

Academic foundation that shaped my engineering career

2012 – 2016

Bachelor of Technology — Computer Science & Engineering

College of Engineering Chengannur

APJ Abdul Kalam Technological University

  • Chairman, IEEE Computer Society chapter (2015–2018)
  • Organized technical events and workshops for the student community
  • Active participant in inter-college hackathons and coding competitions

Get In Touch

I'm always open to discussing new opportunities, collaborations, or just having a chat about technology

Contact Info

Location

Remote — India (IST)

Connect With Me

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